Privacy Policy
Zapocalypse: Neon Swarm · Effective date: November 4, 2026
This policy explains what information the mobile game Zapocalypse: Neon Swarm ("the game", "we", "us") collects, why, and the choices you have. The game is published on Google Play by an independent developer. If you have any question, contact us at zapocalypse.support@gmail.com.
1. Information we collect
| What | When | Why |
|---|---|---|
| Game progress (coins, gems, upgrades, heroes, stars, settings) | Always, stored on your device | To save your game |
| Name, email address and a Google account ID | Only if you choose "Sign in with Google" | To create your account and back up your progress in the cloud |
| Cloud copy of your game progress | Only if you sign in | To restore your progress on a new phone |
| Purchase records (order ID, item) | When you buy something | To deliver the item and avoid giving it twice. Payment details are handled by Google Play; we never see your card or bank information. |
| Advertising ID, device and app information, IP address, approximate location, ad interactions | When ads are shown | Collected by Google AdMob to show ads, measure them and prevent fraud |
We do not collect your contacts, photos, precise location, microphone or camera data.
2. Services we use
The game uses these Google services, which process data on our behalf under their own privacy terms:
- Firebase Authentication and Cloud Firestore (sign-in and cloud save): firebase.google.com/support/privacy
- Google AdMob (ads): policies.google.com/technologies/ads
- Google Play Billing (purchases): policies.google.com/privacy
We do not sell your personal information, and we do not share it with anyone else except when required by law.
3. Ads and your choices
- Rewarded ads are always optional: you choose to watch them for a reward.
- If you are in the European Economic Area, the UK or Switzerland, the game asks for your consent before showing ads, and you can change your choice any time in Settings → Privacy options.
- You can reset or delete your advertising ID, or opt out of personalized ads, in your phone's Settings → Google → Ads (or Settings → Privacy → Ads).
- Buying "Remove ads" turns off ads between runs.
4. How long we keep data
- Data on your device stays until you uninstall the game or clear its data.
- Your account and cloud save stay until you delete your account (see below).
- Data collected by AdMob is kept according to Google's policies.
5. Deleting your account and data
In the game: open Settings (gear icon) → Delete account and confirm. This deletes your Google sign-in for the game and your cloud save immediately.
Without the game: email zapocalypse.support@gmail.com from the Google account you signed in with, with the subject "Delete my account". We delete your account and cloud save within 30 days.
Progress saved only on your phone is removed when you uninstall the game or clear its data. More details: Delete account page.
6. Your rights
Depending on where you live (for example under the GDPR in Europe or privacy laws in California and India), you may have the right to access, correct, delete or get a copy of your personal data, and to object to or limit its use. To use these rights, contact us at zapocalypse.support@gmail.com. You can also complain to your local data protection authority.
7. Children
The game is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we will delete it.
8. Purchases, virtual items and refunds
- Gems, coins and other virtual items can only be used inside the game. They have no real-world money value and cannot be exchanged for money, prizes or anything outside the game.
- Refunds are handled under the Google Play refund policy. Within 48 hours of a purchase you can request a refund from Google Play. After that, contact us at zapocalypse.support@gmail.com with your order ID.
- Where the law allows, virtual items that have already been used or spent are not refundable.
9. Security
Data is sent over encrypted connections, and each player's cloud save can only be read or changed by that player's own signed-in account. No method of storing data is 100% secure, but we use Google's infrastructure and follow its security practices.
10. Changes to this policy
If we change this policy, we will update the date at the top of this page. Important changes will also be announced in the game.